Help after a fall or hospital discharge
Get support when your loved one needs a safer transition home, with care that can begin quickly.
Local care. Personal attention.
Talk With a Local Care Advisor Today
Get personalized guidance for dementia care, post-hospital recovery, mobility support and everyday assistance.
Most families speak with an advisor within 10 minutes.
Local Palo Alto & Los Altos Experts
Families Helped Across the Peninsula
Free Consultation
No Obligation Ever
Get Personalized Care Recommendations
Question 1 of 3
Tell us about your situation so we can guide you to the right care options.
What best describes your situation?
Your information is secure and private.
Sugar
Local Care Advisor
Usually responds within 10 minutes
Not sure what type of care you need?
We’ll help you understand your options and find the right fit.
Home Care
Companion Care
Dementia Care
Post-Hospital Recovery
Respite Care
Local to Palo Alto & Los Altos
Your neighbors, your care team
Personalized Care Plans
Matched to your loved one's needs
24/7 Support
When You Need It
Adult Family Owned & Operated
Passionate about community care
How we can help
Whether you need support after a hospital stay or help with everyday tasks at home, we guide families through the next step with clarity and care.
Support with daily routines
Assistance with meals, bathing, mobility, light housekeeping, appointments, errands, and companionship.
Trusted caregivers carefully matched
We take time to understand needs, preferences, and urgency so the care plan feels right from the start.
- Personal care and bathing assistance
- Companionship and daily check-ins
- Memory care and dementia support
- Mobility and fall-risk support
- Meal preparation and light housekeeping
- Transportation to appointments and errands
How the process works
A simple, guided process helps families move from uncertainty to a clear next step.
1
Complete a short care assessment
Usually takes about 2 minutes.
2
Speak with our local care advisor
In many cases, we can respond the same day.
3
We match you with the right caregiver
We build a care plan based on support level, schedule, and preferences.
4
Care begins safely at home
Your loved one receives support from a team that stays connected.
Meet your local care team
Families in Palo Alto and Los Altos work directly with our local team, who guide each family through care decisions with clarity and compassion.
Sugar Bitongga
Care Director
Experienced in family care planning
Sugar helps families navigate important care decisions and ensures each client receives compassionate, personalized support at home.
Jessica Puente
Client Care Manager
Coordinates smooth care transitions
Jess works closely with families to coordinate caregivers and make the transition to home care smooth and reassuring.
"Our goal is to help families feel confident that their loved one is safe, supported, and cared for at home."
Tell us what care you need
Complete the short care assessment and our local team will review your needs and contact you.
- Helpful after a fall, hospital discharge, or increasing memory concerns
- Lets us understand urgency before we call
- Makes it easier to recommend the right next step
Prefer to speak with someone now? (650) 273-7793
What families say
★★★★★
"We had a great experience with this home care agency. Sugar and Jessica were responsive, compassionate, and very hands-on from the start. The caregiver matched with our family member was dependable, kind, and truly cared. It gave us peace of mind knowing our loved one was in good hands."
★★★★★
"Can't express enough how grateful my family for homewatch caregivers of los altos. Jess, you have been amazing and really hands on thru out the whole process."
★★★★★
"I had a great experience with Homewatch CareGivers of Los Altos. The caregiver has been very kind and attentive to my mom. They started care in no time and I feel comfortable leaving my mom with them."
Questions families often ask
Choosing care for a loved one can feel overwhelming. Here are answers to some of the most common questions we hear from Palo Alto and Los Altos families.
How quickly can care begin?
In many cases, care can begin within 24–48 hours depending on availability and care needs.
What types of care do you provide?
We support families with companionship, personal care, mobility assistance, meal preparation, dementia support, transportation, and help after hospital stays.
Are caregivers screened and background checked?
Yes. All caregivers are carefully screened and selected to provide compassionate, professional support.
Do you help families after a hospital stay?
Yes. Many families contact us after surgery, hospitalization, rehabilitation, or increased fall concerns at home.
Do you provide dementia or memory care support?
Yes. We help families navigating memory changes and dementia-related support needs.
What areas do you serve?
We support families across Palo Alto, Los Altos, Menlo Park, Mountain View, Atherton, and nearby Peninsula communities.
How much does home care cost?
Care needs vary from family to family. Our local care team can help you understand options based on your loved one's situation and schedule needs.
How do I know when it's time for home care?
Families often reach out after noticing increased falls, memory changes, difficulty managing daily tasks, or caregiver burnout. Even a small amount of support can help seniors remain safe and independent at home.
Still have questions?
Speak with a local care advisor today. We're here to help families navigate care decisions with clarity and compassion.
Talk to a local care advisor today
We help Palo Alto and Los Altos families find the right home care support for their loved ones.
Home care in Palo Alto and Los Altos
We help families in Palo Alto and Los Altos find compassionate in-home care for aging loved ones. Whether you need help after a hospital discharge, support with daily activities, companionship, or memory care, our local team can help you understand your options and recommend the next step.